Buisness Customer Service

Nordstrom, Inc., as of January 31, 2001, operated 77 large specialty stores in the united States, selling a wide selection of apparel, shoes and accessories for wo manpower, appreciation and children. The caller also operated 37 stores under the name Nordstrom resist and one headroom store. The Nordstrom Rack stores purchase merchandise instantaneously from manufacturers, as well as serving, in part, as outlets for dynamic headroom merchandise from the corporations large specialty stores. The Company also operated two freestanding shoe stores located in Hawaii, and three speciality Boutiques in New York and California under the name Faconnable. The Company also operated 20 Faconnable boutiques located primarily in Europe. Faconnable is a wholesaler and retailer of high-quality manpowers and womens apparel and accessories. Nordstrom sells apparel, shoes and accessories for women, men and children through specialty and clearance stores. The Company also operates a mens boutique, and a direct sales division. For the three months turn on 4/30/01, sales increased 6% to $1.22 billion. mesh income decreased 25% to $24.8 million. R veritable(a)ues reflect the opening of sevener full-line stores and 12 Nordstrom Rack stores. Net income was offset by a lower berth gross profit due to higher(prenominal) buying expenses Theres the straightforward tale of the customer in Alaska who returned a pair of tires, even though the Seattle-based retailer has never exchange tires or another(prenominal) auto parts.

Once the company sent a novel package of smoked salmon to a customer after e xecutives couldnt answer her question about ! whether the vacuum-sealed package she bought a course of instruction ago was still good. So Nordstrom Inc.s declaration last week to combine its catalog and Internet operations into a overbold online division poses a challenge: smoke Nordstrom deliver its certification service in the relatively human-free govern of e-commerce? Matt Beer, San Francisco examiner As you view the Nordstrom.com website you see a... If you trust to get a full essay, order it on our website: OrderCustomPaper.com

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